Research Report

Collaboration Community Engagement Crime Incarceration Trends November 12, 2025

What It Takes to Change the Way America Thinks About and Uses Jails

Kristy Danford, Kimberly Richards, Lore Joplin

America’s local jails hold over 660,000 people daily, with over 7.6 million cycling through annually.1

Transforming these complex systems requires coordination and collaboration across traditionally adversarial stakeholders including sheriffs, police departments, judges, prosecutors, defenders, government administrators, behavioral health and health care providers, community organizations, and advocates.

While many publications document effective interventions, less attention has been paid to the leadership and infrastructure necessary to implement and sustain these transformations.

This report examines key leadership approaches to implementing and sustaining criminal justice system improvements, specifically focusing on safely reducing jail populations through the John D. and Catherine T. MacArthur Foundation’s Safety and Justice Challenge (SJC).


1Statistical tables retrieved from the Bureau of Justice Statistics Jail Inmates in 2023. [Retrieved Here]

Research Report

Behavioral Health Crime Policing November 6, 2025

Gatekeeping Justice: The Role of Communications Personnel in Shaping Public Safety

Arizona State University, University of Missouri-St. Louis

The police are often viewed as the gatekeepers of the criminal legal system (CLS), and research emphasizes how their decision-making affects various outcomes, particularly in relation to patrol officer discretion. However, public safety communications personnel (PSCP), who answer 911 calls and handle radio operations, are frequently overlooked, even though they are often the first point of contact for the public. PSCP make discretionary choices that significantly influence police decisions and can affect case outcomes (Gillooly, 2020, 2022). These choices may impact the enforcement of legal sanctions, the use of force, diversion programs, and ultimately, the jail population.

The dispatch process is complex and varies depending on the nature of the call, the specific agency, and the broader community. There are multiple points of contact the public uses to reach public safety personnel by telephone: emergency lines (i.e., 911) and various non -emergency and administrative lines. When a call comes into a Public Safety Answering Point (PSAP), it is typically answered by a PSCP, who will listen to the caller's information, ask probing questions, and, if the call requires a law enforcement response, enter details into computer systems, such as Computer Aided Dispatching (CAD) software.

Research Report

Community Engagement Crime January 9, 2025

Shaping local narratives through persuasion testing and digital ads

FrameWorks Institute, 1235 Strategies, Daigneault Digital

Public sentiment around crime and safety can pivot on a dime. The issues are deeply personal and emotional, making them highly prone to weaponization. People become particularly susceptible to fearmongering when communities experience or even perceive increases in crime rates or a decline in their quality of life. As a result, efforts to change local criminal justice systems—from alternatives to policing, diversion programs, and bail reform to reentry programs, housing solutions, and mental health services—often operate on the back foot.

This dynamic emerged in full force in the post-pandemic era, including during the 2022 and 2024 election cycles. A narrative of diminishing public safety took hold in cities and counties across the country, blaming criminal justice reform broadly—along with the elected officials connected to it—for increases in crime, violence, and disorder, whether real or perceived.

In response, extensive public opinion and message research has emerged from leaders in the justice field to counter “tough-oncrime” rhetoric, talk affirmatively about safety, and foster ongoing support for criminal justice reforms. This playbook offers a practical tool to translate available research into narrative execution at the local level. It is intended to inform local action where too many efforts to protect or advance changes to criminal justice systems and related noncarceral outcomes have been delayed or altogether lost.

Jail Admissions and Violent Crime in the Years Following COVID-19

By: Justice System Partners

COVID Crime Data Analysis Incarceration Trends December 18, 2024

Jails book and confine more than 10 million people every year in the United States. People incarcerated in jails can experience overcrowding, lack of resources, exposure to violence, and deteriorating physical and mental health.

In response to these harsh conditions and impacts on individuals, practitioners and policymakers have pushed to reduce the size of US jails. As part of this national movement to rethink jails, the John D. and Catherine T. MacArthur Foundation founded the Safety and Justice Challenge to provide support to local communities to tackle the misuse and overuse of jails. With financial and technical assistance support from MacArthur, over 50 cities and counties have implemented innovative strategies to reduce their local jail populations by releasing more individuals on pretrial release and reconsidering the use of jail for new bookings.

However, the coronavirus (COVID-19) pandemic in 2020 forced cities and counties participating in SJC to reduce their jail populations even more to meet social distancing recommendations. Since COVID-19, data from SJC communities analyzed by the CUNY Institute for State and Local Governments (ISLG) consistently show that decreasing the jail population does not lead to violent crime. Additionally, across SJC cities and counties, most individuals released pretrial were not booked for a new crime, and it was even more rare for an individual to be re-booked for a violent offense. Combined, the data from SJC communities suggests reducing the size of the jails is not only possible but does not lead to a rise in crime broadly or a rise in violent crime, specifically.

This is especially true for Multnomah County, Oregon, which had remarkable declines in their jail population during COVID without a rise in violent crime. Capitalizing on existing SJC relationships, Multnomah County stakeholders implemented some new strategies but mostly relied on expanding the eligibility of existing SJC reforms to quickly reduce their jail population. At the same time, the county experienced decriminalization of drug use and 100 days of social unrest in protest of police brutality and systemic racism which created the destruction of several buildings and businesses. Combined, the decriminalization of drugs and protests increased the visibility of drug use, houselessness, and created a general sense of lawlessness across the county even though crime or violence did not increase. Now, four years after COVID-19 began and two years after of the passage of the decriminalization of drugs, Multnomah County residents are critical of criminal justice reform and pushing for standard criminal justice responses, like the reliance on jail.

A new research study produced by Justice System Partners delved into the experience and data in Multnomah County and made the following findings:

  • The Value of the SCJ during COVID-19. Because Multnomah County was already working with SJC when COVID hit, staff had all the infrastructure in place to safely reduce their jail population. The county’s participation in SJC laid the groundwork and framework for stakeholders to meet and collaborate quickly. Although some new approaches were implemented, the county mostly expanded the eligibility of pretrial reforms they had previously implemented as part of SJC. These strategies include citation-in-lieu of arrest and booking; reducing jail admissions for community supervision violations; limiting warrants for recorded court absences; and expediting jail releases with manual review. Using various strategies, county stakeholders reduced the number of bookings throughout the COVID-19 pandemic, and specifically experienced a steady decline in jail bookings across each of the subsequent four time periods.
  • Reaffirming evidence on violent crime and using jails effectively. Reducing the reliance on jails did not lead to an escalation of jail bookings for violence broadly. Nor did it lead to an escalation of jail bookings for violence by individuals with a history of violent charges. The individual demographic composition of the jail remained relatively the same throughout the study period. However, the composition of the charges booked into jail changed significantly. Overall, the jail experienced a lower proportion of bookings for low-level and non-violent charges, demonstrating that during the two years following the start of the pandemic in March 2020, stakeholders relied on the jail for booking more serious charges. Bookings for violent charges did not increase during the pandemic, demonstrating that reducing bookings for low-level charges does not lead to an increase in violent charges. The composition of jail bookings shifted during the period of social unrest in the summer and fall of 2020, with a greater proportion of jail bookings associated with behavioral charges (such as disorderly conduct, resisting arrest, and harassment, among others). The jail held fewer people overall and fewer numbers of individuals were booked with a violent offense. However, what was booked was more often for a violent offense. Therefore, the proportion of violence charges in the jail increased, but not necessarily the number of violent charges. This suggests the county began relying on jail predominately for violent offenses charges – a more effective use of its jail.
  • Perceptions of safety extend beyond classic definitions of violence. During the study period, community and justice system staff members reported a decrease in perceptions of safety, largely from visibility of drug use and social disorder. Community stakeholders discussed their perceptions of safety differently than justice system staff, echoing earlier Safety and Justice Challenge research on the multifaceted concepts of “safety.” This suggests system staff stakeholders should aim to “frame conversations around community safety instead of public safety.” Perception of public safety is less about classic definitions of violence and more about the discomfort with physical and social disorder. Community members often discussed perception of seeing or experiencing more “violence” during COVID-19, but actually described physical and social disorder including property damage and drug use. In the summer of 2020, community members protested police brutality and the role of the justice system in communities following the murder of George Floyd. Interviews with community members indicate that there is a need for conversations about the term violence, including which individuals and what charges should be characterized as violent. As a field, we must grapple with how people who commit violence and systems that are violent may be interconnected.
  • Staff wellness matters for sustainability of reform. COVID-19 brought an emphasis and renewed interest in physical and emotional well-being and health. As we work to heal communities impacted by the justice system, we must also consider the impacts of the system on staff, too. Staff experienced significant workplace trauma from social unrest and still showed compassion for the need to reduce reliance on jails. Staff who experienced harms are still healing yet responsible for sustaining the work. There are significant challenges with tasking the people who experienced workplace trauma to champion reforms without acknowledgment or space for healing.

The experiences and data from Multnomah County during this period serve as valuable guiding principles for other communities looking to navigate the complex terrain of justice reform with equity, efficiency, and humanity.

 

Research Report

COVID Crime Data Analysis Incarceration Trends June 11, 2024

Updated Findings on Jail Reform, Violent Crime and the COVID-19 Pandemic

Sana Khan, Emily West, Stephanie Rosoff, CUNY Institute for State & Local Governance

Jail population reduction reforms are often cited as causing crime increases. Last year, CUNY ISLG evaluated this claim using data from cities and counties that have implemented jail re- forms as part of the Safety and Justice Challenge. The analysis found that jail populations were lowered safely, without driving an increase in crime or an increase in returns to jail custody. A year later, the findings still hold true.

This brief presents the most up-to-date data— through April 2023—on the outcomes of individuals released from jails after SJC reforms were passed. Additionally, this brief expands on previous work by distinguishing returns to jail that involve a new alleged criminal offense and those that involve administrative reasons only, such as failing to appear in court or violating a condition of release.

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